Last updated April 18, 2023

 

RETURNS

Returns accepted for defective or damaged products only. All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

 

RETURN PROCESS

To return an item, please email customer service at support@honorsociety.jp to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

agk. Ltd.

Attn: Returns

RMA #

1-17-1-917, Shirokane, Minato-ku

Tokyo, 108-0072

Japan

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

If you have any questions concerning our return policy, please contact us at:

support@honorsociety.jp